A - Z of Services

C

  • CONTACT THE INVESTIGATION TEAM

    Contact the Investigation Team -

  • CHANGE INSTALMENT FREQUENCY

    Change Instalment Frequency -

  • COUNCIL TAX REDUCTION SCHEME - CHANGES FOR 2017

    Council Tax Reduction Scheme - Changes for 2017 - Tunbridge Wells Borough Council is inviting borough residents and other key stakeholders to take part in a public consultation about the future of the Council Tax reduction scheme.

  • COUNCILLOR CODE OF CONDUCT

    Councillor Code of Conduct - The council has adopted a Code of Conduct that sets out rules governing the behaviour of its councillors

  • COUNCIL TAX CONSULTATION

    Council Tax Consultation -

  • COUNCIL TAX CONSULTATION PARTNERS

    Council Tax Consultation Partners -

  • COMMENT ON A PLANNING APPLICATION

    Comment on a Planning Application - Find out how to make comments in support or objecting to a Planning Application

  • CALVERLEY SQUARE

    Calverley Square -

  • CIVIC AMENITY REFUSE COLLECTION

    Civic Amenity Refuse Collection - The Civic Amenity vehicle can be used to dispose of large items of rubbish, excess household waste and excess garden waste. The vehicle visits villages around the borough which are located away from the North Farm Tip.

  • CONNECTED

    connected -

  • COUNTY COUNCILLORS

    County Councillors - County councillors represent you and your community at Kent County Council

  • CALENDAR OF MEETINGS

    Calendar of Meetings - View the calendar of council meetings and committees

  • COUNCIL MEETINGS

    Council Meetings - View the calendar of council meetings and committees

  • COMMITTEES

    Committees - View the council's committee structure and membership

  • COUNCILLOR ALLOWANCES AND EXPENSES

    Councillor Allowances and Expenses - The public can see how much was paid in allowances and expenses to councillors

  • COMMENTS AND COMPLIMENTS

    Comments and Compliments - To help us to improve our services we welcome your comments, compliments and suggestions.

  • COMPETENCY FRAMEWORK

    Competency Framework - Our competency framework describes what's expected from our staff in terms of attitude and behaviour

  • COUNCIL TAX CONSULTATION 2018-19

    Council Tax Consultation 2018-19 -

  • COUNCIL TENDERS & CONTRACTS

    Council Tenders & Contracts - Future business opportunities with the council.

  • CINEMA SITE

    Cinema Site - Information and frequently asked questions regading the cinema site on the juntion of Mount Pleasant and Chuch Road

  • COMMON HOUSEHOLD PROJECTS

    Common Household Projects - Links to the Planning Portal for the most popular requests we have from house holders

  • CONSERVATION & HERITAGE

    Conservation & Heritage - The council can help protect the beauty of our borough through a range of measures

  • CONSERVATION AREAS

    Conservation Areas - Twenty-five areas of Tunbridge Wells are protected by conservation area status.

  • CUSTOMER SERVICES PRIVACY NOTICE

    Customer Services Privacy Notice - Details of what information we collect from you, what we do with it and who it might be shared with

  • COMMUNITY CENTRES

    Community Centres - Available for hire and hosts a variety of activities in the heart of Royal Tunbridge Wells

  • COMMUNITY RIGHT TO BID

    Community Right to Bid - The right to bid gives community groups an opportunity to bid to buy community buildings and facilities that are important to them

  • COMMUNITY RIGHTS

    Community Rights - The Localism Act 2011 enables communities and individuals to help shape communities and run services

  • COMMUNITY RIGHT TO CHALLENGE

    Community Right to Challenge - The Community Right to Challenge and how to use it

  • COMMUNITY GRANTS & FUNDING

    Community Grants & Funding - Grants available through the Borough Council and links to other bodies

  • CHANGE IN CIRCUMSTANCES

    Change in Circumstances - A change in circumstances could affect the amount of benefit you receive.

  • CHANGE IN CIRCUMSTANCES

    Change in Circumstances - A change in your circumstances could affect the amount of council tax you have to pay.

  • CHOOSE HEALTH

    Choose Health - Referals and schemes for everyone who wants a healthier lifestyle

  • CAR PARKS

    Car Parks - Council car parks in Royal Tunbridge Wells and around the borough including parking for coaches.

  • CAR PARKS IN THE BOROUGH

    Car Parks in the Borough - Locations and information for car parks elsewhere in the borough.

  • COACH PARKING

    Coach Parking - Parking for coaches in the town and borough.

  • CHEQUE PAYMENTS FOR PLANNING APPLICATION FEES

    Cheque Payments for Planning Application fees - As of 1 April 2018, Tunbridge Wells Borough Council will no longer accept cheques as a method of payment for Planning Application and Pre-Application Enquiry fees.

  • COMMUNITY SAFETY

    Community Safety - The Tunbridge Wells Community Safety Unit is a partnership of local organisations dedicated to tackling crime and safety in your community

  • CAR PARKS PRIVACY NOTICE

    Car Parks Privacy Notice - Details of what information we collect from you, what we do with it and who it might be shared with

  • CAMDEN CENTRE PRIVACY NOTICE

    Camden Centre Privacy Notice - Details of what information we collect from you, what we do with it and who it might be shared with

  • CONSULTATIONS

    Consultations - Have your say and tell us what you think about our ideas and proposals. Here's where you can view and comment on the various consultations we have throughout the year. From planning, to parking, to just about anything else we do. Make your voice heard.

  • CORPORATE HEALTH & SAFETY PRIVACY NOTICE

    Corporate Health & Safety Privacy Notice - Details of what information we collect from you, what we do with it and who it might be shared with

  • COMMUNICATIONS PRIVACY NOTICE

    Communications Privacy Notice - Details of what information we collect from you, what we do with it and who it might be shared with

  • CLINICAL WASTE PRIVACY POLICY

    Clinical Waste Privacy Policy - Details of what information we collect from you, what we do with it and who it might be shared with

  • CONTRACTOR LINK

    Contractor Link - Contractor Link is a self-service mapping portal available for contractors to download Ordnance Survey mapping

  • CALVERLEY SQUARE COMPULSORY PURCHASE ORDER

    Calverley Square Compulsory Purchase Order - The Council has submitted the Order to the Secretary of State for Housing, Communities and Local Government for confirmation. If The Tunbridge Wells Borough Council (Calverley Square) Compulsory Purchase Order 2018 is confirmed, it will authorise the Council to purchase compulsorily the land. Objections must be submitted before close of business on 17 September 2018

  • CORPORATE PROCUREMENT

    Corporate Procurement - The types of works, goods and services that we buy, our financial thresholds and contracts

  • CAMDEN CENTRE

    Camden Centre - The Camden Centre is available for hire and hosts a variety of activities in the heart of Royal Tunbridge Wells

  • CORE STRATEGY

    Core Strategy - This provides the overarching principles for development in the Borough to 2026

  • CLUB PREMISES CERTIFICATE

    Club Premises Certificate - You may need to apply for a club premises certificate if you’re a social, sporting or political members club

  • CONSERVATION AREA APPRAISALS

    Conservation Area Appraisals - Information about maintaining character in conservation areas

  • CHARITABLE COLLECTIONS

    Charitable Collections - Street trading and house to house collections may require consent from the council

  • CARAVAN AND CAMPING SITES

    Caravan and Camping Sites - Caravan and Camping Sites

  • COPYRIGHT

    Copyright - Legal advice and information for our website users.

  • COMMENT ON AN APPLICATION

    Comment on an Application - If you have an opinion on a licence application, you can submit comments

  • CONTAMINATED LAND

    Contaminated Land - The council is required to identify contaminated land that is posing an unacceptable risk

  • COUNCIL TAX PAYMENT

    Council Tax Payment - Make a single payment against your council tax account

  • CALVERLEY GROUNDS

    Calverley Grounds - A popular and historic park located in the centre of Tunbridge Wells

  • COUNCIL PERFORMANCE

    Council Performance - Performance and improvement is crucial to ensure we are delivering the best for our residents and visitors

  • CONCESSIONARY BUS TRAVEL

    Concessionary bus travel - Get information and apply for bus passes for older and disabled people

  • CALCULATOR

    Calculator - Use our calculator to work out what benefits you may be entitled to and how much you could claim

  • COUNCIL TAX - DIRECT DEBIT

    Council Tax - Direct Debit - Set up a direct debit for your council tax

  • CULTURAL AND LEARNING HUB

    Cultural and Learning Hub - Tunbridge Wells Borough Council (TWBC) and Kent County Council (KCC) are working together to create a new Cultural & Learning Hub for Tunbridge Wells. This exciting redevelopment brings together in one conserved and modernised set of buildings the Museum, Art Gallery, Library, Adult Education, Visitor Information and Gateway services. Our aim is to create a space to engage with the heritage of Tunbridge Wells, learn new skills, socialise and be inspired.

  • CUSTOMER SERVICE

    Customer Service - Find out how we can help you

  • CULTURAL STRATEGY

    Cultural Strategy - Details of the Council's Cultural Strategy

  • COMMUNITY

    Community - The council provides a range of help and services for the community

  • CREMATORIUM

    Crematorium - Information about the Kent & East Sussex Cemetery & Crematorium.Including details of services, fees & charges and how to find the Cemetery and Crematorium.

  • Cemetery - Information about the Kent & East Sussex Cemetery & Crematorium.Including details of services, fees & charges and how to find the Cemetery and Crematorium.

  • COUNCIL TAX

    Council Tax - Information on your bill and how to report a change in your circumstances

  • COUNCILLORS & MEETINGS

    Councillors & Meetings - How the council works, details of your councillors and council meetings

  • COMMERCIAL WASTE

    Commercial Waste - The council does not offer a commercial refuse or recycling collection service for businesses.

  • CLINICAL WASTE

    Clinical Waste - Clinical waste collection service for medical sharps and yellow sacks for domestic properties.

  • CHARITABLE COLLECTIONS

    Charitable Collections - Street trading and house to house collections may require consent from the council

  • CALVERLEY TERRACE

    Calverley Terrace - Calverley Terrace Car Park in Tunbridge Wells

  • CONTACT US

    Contact Us - Telephone numbers for the switchboard and other services.

  • CAR PARK SEASON TICKETS

    Car Park Season Tickets - Full and part time tickets available and a convenient way to save money

  • CAR PARK SEASON TICKETS

    Car Park Season Tickets - Full and part time tickets available and a convenient way to save money

  • COUNCIL TAX SUPPORT

    Council Tax Support - Council Tax Benefit became Council Tax Support as part of the Welfare Reform Act

  • CHILDCARE & PRE-SCHOOL

    Childcare & Pre-school - Childcare information, providers and advice line, children's centres and disabled pre-school home visits

  • CAR PARK SEASON TICKET

    Car Park Season Ticket - Apply for a Car Park Season ticket

  • CONTACT BUILDING CONTROL

    Contact Building Control - For general enquiries, new applications or to contact one of our surveyors

  • CAR CLUB

    Car Club - Car clubs can provide an alternative to car ownership offering you all the convenience of a car without any of the inconvenience

  • COMMENT ON OR OBJECT TO A PLANNING APPLICATION

    Comment on or Object to a Planning Application - How to have your say and what grounds you can object to an application on

  • CARAVAN PARK SITE LICENSING

    Caravan Park Site Licensing - Details of the Caravan Sites and Control of Development Act 1960

  • CHANGE PARKING PERMIT DETAILS

    Change Parking Permit Details - Change vehicle details on your parking permit

  • CORE DOCUMENTS LIBRARY

    Core Documents Library - List of National and Regional Core Development Plan Documents

  • COUNCIL STRUCTURE

    Council Structure - Organisation of the council, its governance and the constitution

  • CHIEF OFFICERS

    Chief Officers - The management team responsible for upholding the values, aims and aspirations of the council

  • COUNCIL CONSTITUTION

    Council Constitution - The Council's constitution sets out how the Council operates, how decisions are made and the procedures which are followed

A - Z of council services