Large item collection (bulky waste)

We can collect large or electrical items (bulky waste) that won't fit in your bin.

Collections cost £38.40 per collection slot.

The cost of your collection will be calculated based on the number of items you add and the size of the item(s), see our collection slot guide for more information.

Collection slot guide.

One collection slot can be made up of:

  • Four small items, or
  • Two medium items, or
  • One medium item and two small items, or
  • One large item, or
  • One electrical item

Bulky and Electrical items we can collect (PDF File - 20.3 KB)

Book a collection

To book a collection please contact our customer service team on 01892 526121

You can pay over the phone by debit or credit card or you can pay by cash in our Gateway office.

Booking terms and conditions

  • We will only collect items which are listed on the booking
  • We're only able to collect items that are outside the property
  • Items must be put out for collection before 7 am on the day of the collection
  • Collections can only be made from residential properties
  • Collections can only be made from a location where there is sufficient access to carry the item to the collection vehicle
  • We can only collect items which are on our list of items we can collect
Free collections

You can book one free collection every 30 days if you receive at least one of these benefits:

Reference number needed

  • Council tax support
  • Housing benefit

Award letter needed

  • Job Seekers Allowance (income based only)
  • Income-related Employment and Support Allowance (ESA)
  • Pension credit (guarantee credit only)
  • Income support
Where to put your items on collection day
  • Put all your items out together at the front of your property and as close to the kerbside as possible.
  • Put your items out before 7 am on the day of the collection, or the night before.
  • If your items need to be placed somewhere other than at the front of your property, please let us know when you book the collection.
  • Make sure all the items can be easily seen by our collection crew.
Cancelling or changing your collection
  • To change the date of your collection or cancel, please call us on 01892 526121 at least two working days before your collection.
  • Refunds will only be given if your collection is cancelled two working days in advance.
  • Once a booking is made the items listed cannot be changed, if you need to change the items you will need to cancel the original collection and make a new booking.
What is a collection slot

One collection slot can be made up of:

  • Four small items, or
  • Two medium items, or
  • One medium item and two small items, or
  • One large item, or
  • One electrical item

Bulky and Electrical waste items we can collect (PDF File - 20.3 KB)

Other ways to dispose of bulky items

There are a number of charities locally who may accept donations of unwanted items that are in a good condition and satisfy current health and safety regulations


Hospice in the Weald

Telephone 01892 536442

YMCA Furniture Warehouse

Telephone 01892 615612

British Heart Foundation furniture shop

Telephone 01892 890002

Freecycle

You can also advertise goods online using Freecycle. This is a free website where you can advertise goods to be collected for free by private individuals. Freecycle is not associated with the Borough Council, and care must be taken when arranging for items to be collected by individuals.

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