What Goes into Your Bins

Service update

9 August 2018

As the weather has turned cooler, our waste and recycling collections will return to a 7am start time (as opposed to 6am) from Monday, 13 August.

From Monday onwards, please ensure your bin/box is placed at your property's boundary by 7am on the day of collection.

Please ensure your bins are at the boundary of your property by 6 am on the day of your collection and taken back within the boundary as soon as possible after the collection. Wheeled bins must not be left out on the pavement all week. Any extra waste should be taken to the household waste and recycling centre at the North Farm Waste Recycling Centre, Tunbridge Wells. Only refuse contained within the bin (with the lid closed) will be collected, extra bags will not be taken by the binmen.

Not all properties in Tunbridge Wells town centre are entitled to a brown wheeled bin or hessian sack. Please check your bin collection day to find out whether or not you are on the brown bin scheme.

Items which cannot be recycled or put into your domestic bin for disposal can generally be taken to the North Farm Household Waste Recycling Centre for disposal.

Domestic Bin (Green)

Your Green bin is for household rubbish that cannot be recycled or composted. For example, disposable nappies, black microwave "ready meal" containers and any kind of film lid from food packaging.

Yes please No thanks
 General Household Waste  Garden waste such as Soil or Turf
 Food Waste (but we'd prefer it to go into your brown bin)  Rubble, Bricks or Stones
 Nappies  DIY Waste
 Plastics that cannot be recycled  Paint or Oil
 Any non-recyclable material  Wood
 Electrical Items
 Cushions
 Mattresses
 Broken up furniture

We will not empty bins that contain any of the items listed under no thanks.

Items which cannot be recycled or put into your Domestic Bin for disposal can generally be taken to the North Farm Household Waste Recycling centre for disposal.

Compost Bin (Brown)

Your Brown bin is for any compostable waste for example Garden and Food waste.

Yes pleaseNo thanks
 Food waste Soil and turf
 Grass cuttings Stones
 Plants and flowers Cat or Dog litter
 Leaves and twigs Plastic plant pots
 Hedge trimmings Polystyrene trays
 Shredded paper (in small quantities) Compostable or cornstarch bags
Paper bags Fences and fence posts
Small branches (up to 5cm in diameter only) Treated wood
Real Christmas trees (up to 5cm in diameter and left out with the brown bin) Japanese Knotweed
  Glass
  Artificial Christmas trees

We recommend food waste is wrapped in newspaper or kitchen towel to minimise mess and smells. Please do not use any kind of plastic, corn-starch, or compostable bags or black sacks in the brown bin. If you wish to use a bag please ensure you only use paper bags.

We will not empty bins that contain any of the items listed under no thanks.

Items which cannot be recycled or put into your Domestic Bin for disposal can generally be taken to the North Farm Household Waste Recycling centre for disposal.

Green Recycling Boxes

Please refer to your Recycle Now handy guide to recycling plastics.

Each household is given two green boxes, one is for plastic bottles, pots, tubs, trays and cartons along with cans and foil the other is for paper and cardboard.

Please do not mix plastics and cans with paper and cardboard because they go to different recycling plants and your boxes will not be collected.

Please do not put out recycling in any kind of plastic bag or sack, it will not be collected. Extra paper and cardboard can be flattened, tied in bundles and left out for collection by the box.

Green Box for Plastics and Cans

Yes please No thanks
 Plastic food trays (such as meat and fruit)  New Plastic Bags and Wrappings
 Yoghurt pots New Black plastic containers (such as microwave ready meal containers)
 Tubs such as butter, margarine New Sandwich Wrappers
 Food and Drink Cartons such as juice, tomatoes, custard etc New Flower Pots
 Metal Food Trays Cling film, microwave meal lids and any kind of film lid from food packaging
 Drink Cans Plastic egg boxes
 Household Plastic Bottles 
(please remove the lids they can go into the box separately)
Crisp Packets
 Food Cans Biscuit Packets
Plastic Shampoo/Shower Gel Bottles Bread Bags
 Aerosol Cans  Coat Hangers
 Plastic or Metal Bottle Tops  Glass Bottles and Jars
 Used Foil  Polystyrene (of any kind)  

***Please wash and squash all items before putting them into the box with the exception of aerosols.

Green Box for Paper and Cardboard

Yes please No thanks
 Flattened Cardboard  Wrapping Paper
 Paper  Food and Drink Cartons
 Newspaper Jiffy bag type envelopes
 Card Glass Bottles and Jars
 Magazines  
 Phone Directories  
 Envelopes  
 Junk Mail  
 Catalogues  
 Christmas and Greeting Cards  
 Cardboard egg boxes  

If you wish to provide additional containers for your recycling, these will be emptied by the binmen.

We will not empty bins that contain any of the items listed under no thanks.

Items which cannot be recycled or put into your Domestic Bin for disposal can generally be taken to the North Farm Household Waste Recycling centre for disposal.

Black Sack

If you do not have the space for a green wheeled bin for domestic waste at your property we can arrange for you to receive a black sacks collection service. Customers who receive a black sack collection service are delivered two rolls of sacks each year in January or February.

Once these have been used it is up to the resident to provide additional black sacks for their refuse. If you need a black sack collection service instead of a green bin collection, please contact us to arrange this.

Hessian Sack

Hessian sacks are available to replace the brown wheeled bin for compost garden and food waste if your property does not have enough space to hold a brown bin. Only properties which are covered by the Brown Bin scheme are eligible for a Hessian Sack for garden waste.

You are provided with one hessian sack which you will need to put out for your fortnightly collection. If this hessian sack is lost or is damaged, you can request a replacement from us.

Hessian sacks can also be provided instead of green boxes for paper & cardboard recycling and for plastics & tins recycling.

Glass Recycling

We ask residents to take their glass bottles and jars to one of the many bring-banks (recycling sites) across the borough and or the North Farm Household Recycling Centre, where the glass is collected in the different colours.

Glass collecting companies prefer good quality glass, separated into colours. Mixed glass is of less value - it maybe sent on a long journey to a specialised processing plant but it may also be simply ground down into aggregate and used for building and construction.

In addition we are sympathetic to the call for kerbside glass collections to be introduced and this is something we hope to achieve for residents when the waste and recycling contract is retendered. A full assessment of the existing service was carried out with KCC prior to awarding the current contract to ensure that the overall cost to council tax payers of collection, reprocessing and final disposal was kept to a minimum and high recycling rates achieved. The existing system of sorting bottles and jars into their different colours at the bring-banks produces a high quality of waste glass that can then be recycled back in to glass containers.

We regularly review our position and believe that as the existing contract expires in 2019 it would not be in the long term best interests of residents to make changes now.

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