Council Tax Reduction Scheme - Changes for 2017

Tunbridge Wells Borough Council invited Borough residents and other key stakeholders to take part in a public consultation, the consultation closed Wednesday 24 August.

The Council has a challenging financial situation to manage over the coming years and will have to make savings. Part of these savings will be made by reducing the amount of financial help is able to provide to residents on low incomes through the Council Tax Reduction Scheme.

Tunbridge Wells Borough Council invited Borough residents and other key stakeholders to take part in a public consultation during July and August 2016 on thirteen different options which will assist us in designing our scheme which starts on 1 April 2017.

The results of that survey and recommendations for changes were put to the Council’s Members and they have adopted most of the changes mentioned in the consultation with some adjustments.  These changes will be implemented with effect from 1 April 2017.

A brief summary of the new rules can be found here.

You can see the survey outcomes here

The full Reduction Scheme can be viewed here

Frequently Asked Questions

What is Council Tax Reduction?

Council Tax Reduction helps people on a low income to pay their Council Tax by giving a discount on their bill. The amount of discount varies depending on the household circumstances and income

How much does Council Tax Benefit cost the Council?

The scheme costs around £5.4 million. The cost of the scheme is shared with Kent County Council, Kent Fire and Police Authority. Tunbridge Wells Borough Council contributes approximately 10%.

How many people receive Council Tax Benefit?

Around 6,200 households receive a discount of which approximately half are pensioners.  The rules about how much discount pensioners receive is prescribed by Government so the council is only consulting on changes to the discount for working age households.

Who will be affected?

Working age households in the borough who currently receive or will apply for Council Tax Reduction.

Will this affect my single occupier discount?

No, the discount of 25% for single person households will be unaffected. The changes relate to the means tested discount that is available to low income households. The consultation is still relevant to you because the cost of the scheme is met through the council tax.

What is the Equality Impact Assessment?

An equality impact assessment (EqIA) is a process designed to ensure that a policy, project or scheme does not discriminate against any disadvantaged or vulnerable people.

This authority is under a duty to protect the public funds it administers, and to this end may use the information you have provided for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

Further information on this can be viewed here, or you can contact Data Protection Revenues at

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